Live Incoming Phone Call Answering Service Pricing
We Can Answer All Your Incoming Phone Calls
Overflow Calls
Flexible Schedules
After Hours
Scheduling Calls
24/7 Live Call Answering
Month to Month Contracts. HIPAA Compliant.
STARTER
Includes
300 MINUTES
$350
per month
$1.15 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
Growing
Includes
500 MINUTES
$575
per month
$1.13 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
CLASSIC
Includes
700 MINUTES
$775
per month
$1.10 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
PRO
Includes
1,000 MINUTES
$1,100
per month
$1.08 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
BUSINESS
Includes
1,500 MINUTES
$1,600
per month
$1.06 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
PREMIER
Includes
2,000 MINUTES
$2,120
per month
$1.05 per additional minute
$100 One-Time Set-Up Fee
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
CORPORATE
Includes
3,000 MINUTES
$3,150
per month
$1.03 per additional minute
NO Set-Up Fees
Professionally Trained, HIPAA Certified
Dedicated Live Patient Care Coordinators
English and Spanish Speaking Agents
Custom Scripts
Flexible Schedules - After Hours Included
Month to Month Contract
Larger Plans
4,000 Minutes Included
$1.08 Per Additional Minute
5,000 Minutes Included
$0.98 Per Additional Minute
7,500 Minutes Included
$0.98 Per Additional Minute
9,000 Minutes Included
$0.92 Per Additional Minute
15,000 Minutes Included
$0.90 Per Additional Minute
20,000 Minutes Included
$0.90 Per Additional Minute
Live Patient Outbound Phone Calls
Any outreach attempts including:
Recalls, Recare, Reactivations
Appointment Reminders, Confirmations
New Leads, Consultation Follow-Ups
Announcements
Month to Month Contracts. No Set-Up Fees.
ESSENTIALS
200 Patients Contacted
$300
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
BASIC
350 Patients Contacted
$475
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
ELEVATED
500 Patients Contacted
$650
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
ADVANCED
750 Patients Contacted
$950
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
ULTRA
1,000 Patients Contacted
$1,250
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
PREMIUM
1,500 Patients Contacted
$1,850
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
PREMIER
2,000 Patients Contacted
$2,500
per month
No Set-Up Fees
Dedicated Patient Care Coordinator
Live Outbound Phone Calls
Text and Email Outreach
On-Demand Reporting
Custom Scripts
Month to Month Contract
Doesn't fit your budget or need a custom quote?
Contact us and we'll go over all your options!
Additional Services
Add-on any of our services to your package. All of our services are also available a-la carte.
Lead Nuturing
Automatically end your leads to us. We'll personally call your leads and get them on your schedule.
Customs sequence of follow-ups
Custom Scripts
Update the outcome of the call in your CRM or EMR.
Patient Satisfaction Surveys
Perform Phone Call Surveys
Calculate Office's Net Promoter Score
Valuable feedback from patients
Email patients link to submit reviews on your website, yelp or Facebook
Appointment Confirmations
Phone Call, Email and/or Text
Confirm, reschedule or cancel appointments
Daily or Pre-Appointment Confirmations
Confirm and update any additional information as needed
Automatically call no-shows and cancellations to reschedule
The Personal Touch
National Recalls sets itself apart by having a live representative contact your patients, bringing back the personal touch to help preserve your relationships. It has been shown that speaking to a live person at the other end of the phone creates a sense of caring that cannot be replicated through an automated service or a postcard. Personally reaching out to patients is a form of interactive care and will create greater loyalty to your practice. We offer that personal touch at a fraction of the cost it would take you to hire someone; by using us you needn't worry about the overheads, time, and space required for a full time employee.
Our promise is to take your practice to the next level of success. We can devote our full attention to the things that keep your office running smoothly without the stresses that employees bring. Give us a call to discuss your practice today!
On-Demand Reporting
Our custom built software allows us to track the outcome of all calls placed to your patients. Log in to your account anytime, 24/7 to view your reports on demand and see our progress.
Including copies of the actual lists, a breakdown of appointments scheduled, the return on investment and capture rate.
Certified Experts
National Recalls is the only administrative services company out there today that offers live callers and requires all employees to take a course and hold a certificate on HIPAA compliance. All of our services are HIPAA compliant and verified.
Medically Trained
All of our HIPAA certified, Patient Care Coordinators go through rigorous training in phone etiquette and medical terminology. National Recalls Quality Control infrastructure is second to none in the industry to ensure your patients are getting the BEST quality of service.
Privacy
Ensuring the privacy and confidentiality of your patients' sensitive information is of the utmost importance to us. We treat all information about your office and patients with the highest form of security possible. Including our encrypted reporting process.
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