Plans & Prices

Live Incoming Phone Call Answering Service Pricing

We Can Answer All Your Incoming Phone Calls

Overflow Calls

Flexible Schedules

After Hours

Scheduling Calls

24/7 Live Call Answering

Month to Month Contracts. HIPAA Compliant.

STARTER

Includes

300 MINUTES

$350

per month

$1.15 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

Growing

Includes

500 MINUTES

$575

per month

$1.13 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

CLASSIC

Includes

700 MINUTES

$775

per month

$1.10 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

PRO

Includes

1,000 MINUTES

$1,100

per month

$1.08 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

BUSINESS

Includes

1,500 MINUTES

$1,600

per month

$1.06 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

PREMIER

Includes

2,000 MINUTES

$2,120

per month

$1.05 per additional minute

$100 One-Time Set-Up Fee


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

CORPORATE

Includes

3,000 MINUTES

$3,150

per month

$1.03 per additional minute

NO Set-Up Fees


Professionally Trained, HIPAA Certified


Dedicated Live Patient Care Coordinators


English and Spanish Speaking Agents


Custom Scripts


Flexible Schedules - After Hours Included


Month to Month Contract

Larger Plans

4,000 Minutes Included

$4,120/Month

$1.08 Per Additional Minute

5,000 Minutes Included

$5,000/Month

$0.98 Per Additional Minute

7,500 Minutes Included

$7,350/Month

$0.98 Per Additional Minute

9,000 Minutes Included

$8,550/Month

$0.92 Per Additional Minute

15,000 Minutes Included

$13,800/Month

$0.90 Per Additional Minute

20,000 Minutes Included

$18,000/Month

$0.90 Per Additional Minute

High Call Volume?

Need a custom quote?

Additional Services?

Contact us and we'll go over your options!

Live Patient Outbound Phone Calls

Any outreach attempts including:

Recalls, Recare, Reactivations

Appointment Reminders, Confirmations

New Leads, Consultation Follow-Ups

Announcements

Month to Month Contracts. No Set-Up Fees.

ESSENTIALS

200 Patients Contacted

$300

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

BASIC

350 Patients Contacted

$475

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

ELEVATED

500 Patients Contacted

$650

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

ADVANCED

750 Patients Contacted

$950

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

ULTRA

1,000 Patients Contacted

$1,250

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

PREMIUM

1,500 Patients Contacted

$1,850

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

PREMIER

2,000 Patients Contacted

$2,500

per month

No Set-Up Fees

Dedicated Patient Care Coordinator


Live Outbound Phone Calls


Text and Email Outreach


On-Demand Reporting


Custom Scripts


Month to Month Contract

Doesn't fit your budget or need a custom quote?

Contact us and we'll go over all your options!

Additional Services

Add-on any of our services to your package. All of our services are also available a-la carte.

Lead Nuturing

Automatically end your leads to us. We'll personally call your leads and get them on your schedule.


Customs sequence of follow-ups


Custom Scripts

Update the outcome of the call in your CRM or EMR.

Patient Satisfaction Surveys

Perform Phone Call Surveys


Calculate Office's Net Promoter Score


Valuable feedback from patients


Email patients link to submit reviews on your website, yelp or Facebook

Appointment Confirmations

Phone Call, Email and/or Text


Confirm, reschedule or cancel appointments


Daily or Pre-Appointment Confirmations


Confirm and update any additional information as needed


Automatically call no-shows and cancellations to reschedule

The Personal Touch

National Recalls sets itself apart by having a live representative contact your patients, bringing back the personal touch to help preserve your relationships. It has been shown that speaking to a live person at the other end of the phone creates a sense of caring that cannot be replicated through an automated service or a postcard. Personally reaching out to patients is a form of interactive care and will create greater loyalty to your practice. We offer that personal touch at a fraction of the cost it would take you to hire someone; by using us you needn't worry about the overheads, time, and space required for a full time employee.


Our promise is to take your practice to the next level of success. We can devote our full attention to the things that keep your office running smoothly without the stresses that employees bring. Give us a call to discuss your practice today!

On-Demand Reporting

Our custom built software allows us to track the outcome of all calls placed to your patients. Log in to your account anytime, 24/7 to view your reports on demand and see our progress.


Including copies of the actual lists, a breakdown of appointments scheduled, the return on investment and capture rate.

Certified Experts

National Recalls is the only administrative services company out there today that offers live callers and requires all employees to take a course and hold a certificate on HIPAA compliance. All of our services are HIPAA compliant and verified.

Medically Trained

All of our HIPAA certified, Patient Care Coordinators go through rigorous training in phone etiquette and medical terminology. National Recalls Quality Control infrastructure is second to none in the industry to ensure your patients are getting the BEST quality of service.

Privacy

Ensuring the privacy and confidentiality of your patients' sensitive information is of the utmost importance to us. We treat all information about your office and patients with the highest form of security possible. Including our encrypted reporting process.

340 S. Lemon Ave I Suite 6335 I Walnut, CA 91789

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